PRIVACY POLICY
Privacy Policy
Dietitian 2UR door respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988. This policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
Collection of personal information
Dietitian 2UR Door will, from time to time, will receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
During a face to face visit, information about your health and lifestyle will be collected in order to properly assess your situation, provide appropriate information and advice and assist you in achieving your goals.
Where an individual chooses not to provide requested information, we will advise of any consequences this non-disclosure may have. For example, withholding certain information may limit our ability to provide collaborative care with other members of the health care team.
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How we collect your personal information
Dietitian 2UR Door collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
What we do with the information we gather
Dietitian 2UR Door may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
Dietitian 2UR Door may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
Correspondence with others involved in your health care including doctors, specialists and other health professionals may also be sent to ensure holistic and streamlined approach is achieved with your health care. Should you not wish for your information to be shared, please inform your dietitian at the time of consultation or write us an email at dietitian2urdoor@gmail.com.
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Disclosure of your personal information
Dietitian 2UR Door will only disclose personal information in accordance with the Privacy Act. This means that personal information may be disclosed; for the purposes for which we have advised that we are collecting it, and for related purposes that the individual would reasonably expect; where we have the consent of the individual to do so; as required by law; or under other circumstances where permitted under the Act. Personal information is only supplied to a third party when it is required for the delivery of our services. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.
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Security of your personal information
Dietitian 2UR Door is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
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Controlling your personal information
You may choose to restrict the collection or use of your personal information. You may request to decline correspondence with anyone in your healthcare team (eg. doctor, other allied health professionals) at anytime.
Dietitian 2UR Door will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
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Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Data Protection Act in the Privacy Act 1988. This incorporates the amendments made by the Privacy Amendment (Private Sector) Act 2000. A small administrative fee will be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at dietitian2urdoor@gmail.com.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
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Website
When you come to our website (www.dietitian2urdoor.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
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Links to other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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Changes to Privacy Policy
Dietitian 2UR door reserves the right to make amendments to this Privacy Policy at any time.
All modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.
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Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to dietitian2urdoor@gmail.com.
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Dietitian 2UR Door welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us via email at dietitian2urdoor@gmail.com.
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Date: March 2022